7813 NE 13th AveVancouver, VA 98665

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Call Us: 360-573-3080

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Home » About Us

About Us

Easy Solutions for your Insurance Needs

OUR HISTORY

Our founders, Neil and Janet Worland, helped our agency begin more than 15 years ago after Neil ended a decades-long career as a captive agent. Neil wanted to shed the burden of incorporating the interest of a single insurance company in his daily actions as an agent and wanted to focus more on clients’ needs. Thus were born his efforts to become independent. These efforts resulted in Altech Insurance Agency opening and serving the insurance needs of individuals, families, and commercial enterprises throughout Southwest Washington and Northwest Oregon.

Neil and Janet would make Altech a hub for clients who seek personal attention, broad and cost-effective insurance programs, and ongoing services and that maximize the value of insurance. The staff at Altech exemplifies Neil and Janet’s goals as insurers and delivers the attention, products, and services necessary to make the agency the best it can be.

WHAT WE EMBODY AND WHAT WE DELIVER

Part of being the best we can be involves partnering with insurance carriers that provide the greatest coverages and therefore give our clients opportunities to customize their plans, which ultimately helps clients find the best fits for insurance needs. We’re proud of our relationships with carriers and honor the great exchanges they result in. Our clients see the benefits of these exchanges in every element of their insurance policies.

Our services are detailed and they augment our products. These services are not just coverage-related however; they cover insurance usage, claims, and risk-avoidance. We help clients identify best practices, which reduce exposures and diminish the likelihood that exposures will translate into damages. This is how we manage risk and it help keep clients’ costs low. We also advocate for clients and help them achieve satisfactory resolutions if and when claims are filed. This is how we manage claims. Together, our management efforts make our clients’ insurance experiences easy, efficient, and effective. They keep clients covered from beginning to end.

We’re local and know the demands of our clients well. We also know local laws and markets well. For these reasons, we’re able to provide solutions quicker and more efficiently than captive agents and other independent agents. On top of this, our solutions are optimal, which means that the protection they provide is complete and the prices at which they’re available are as low as possible. Our ability to deliver solid solutions and to deliver these solutions in quick and efficient fashions distinguishes us and is integral to our business. We’re proud of it and endeavor to make our ability to deliver well a mainstay of our operation.

COMMUNITY INVOLVEMENT AND LOCAL CONTRIBUTION

Altech has donated time and money to local organizations over the years, including the Klineline Kids Fishing Derby and Local Sports Teams from the Hazel Dell and Salmon Creek areas. We also do our best to buy local goods and services to help sustain Vancouver’s small business community.

We take advantage of what the Pacific Northwest has to offer by camping, boating, kayaking, hiking, visiting local farmers markets, and being fans of our NW sports teams: The Seahawks, Blazers, Mariners, and Timbers.

We know that the best way for us to contribute to the communities we serve is to provide the finest insurance products and services. However, we understand that there is more we can do. Our contributions to local groups and our activities as outdoors people are marks of our commitment to helping the communities we serve and the natural world of the upper Northwest flourish. We’re proud of our commitment and we make delivering on it, like fine products and services, an integral part of our operation.

If you would like to learn more or speak with an agent, please give us a call or contact us in Vancouver or Sherwood. You can also request a quote to start finding out about a policy.