Terms of Service

Altech Insurance Agency is an independent, licensed insurance agency in Vancouver, WA. This website provides general information about our services and lets existing clients request service and view their policies. Nothing on this site is a binding offer, a quote, or a confirmation of coverage. Coverage is bound only in writing by a licensed representative and the applicable insurance carrier, and the carrier's policy documents are the official record of your coverage.

You agree to use this site only for lawful purposes and not to interfere with its operation, attempt to access areas you are not authorized to use, or submit false information. We may change, suspend, or discontinue any part of the site at any time.

The client portal is for existing Altech Insurance clients. When you sign in, you are responsible for keeping access to your email and device secure. The information shown in the portal is intended for the account holder and the policyholder it belongs to. If you believe someone else has accessed your account, contact us right away.

Program name: Altech Insurance client texts. Through this program, Altech Insurance Agency texts existing policyholders: one-time passcodes for client portal sign-in, and, for clients who turn them on, billing and payment reminders, notices about their coverage, documents and ID cards, and replies from our office. We never send marketing or promotional texts.

When you choose "Text me a code" in our client portal, you agree to receive a one-time verification code by text message from Altech Insurance Agency at the mobile number on file for your policy.

When you turn on "Text me about my policies" in our client portal, you agree to receive text messages from Altech Insurance Agency at the number you chose about your policies: billing and payment reminders, notices about your coverage, documents, and replies from our office. Texts are optional and not a condition of buying insurance. They are never marketing messages.

You can also ask our office for these texts, or say yes when we ask, on a phone call or in person at our office. Before we record your yes, we tell you what we will text about and read you the terms: message frequency varies, message and data rates may apply, reply HELP for help, and you can reply STOP at any time. Your yes is your agreement to the same texts about your policies at the number you gave us, and we confirm it by text right away.

Message frequency varies. Message and data rates may apply.

For help, reply HELP or call us at 360-573-3080. To stop receiving texts, reply STOP, or turn texts about your policies off in the client portal. After opting out you can text START to opt back in. You can still verify your identity by email instead.

Carriers are not liable for delayed or undelivered messages.

We do not sell or share mobile phone numbers or text-messaging opt-in consent with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for how we handle your information, and our text message program page for each way to opt in, step by step.

The content on this site, including text, graphics, logos, and images, is owned by Altech Insurance Agency or its licensors and is protected by law. Carrier names and logos are the property of their respective owners. You may not copy, reproduce, or reuse our content without permission.

Our site links to other websites, such as insurance carriers, for quotes, payments, account access, and information. We do not control those sites and are not responsible for their content, practices, or availability. Your dealings with any carrier or third party are between you and them.

This site and its content are provided on an as is and as available basis, without warranties of any kind, whether express or implied. Information on the site is general and is not legal, financial, or professional advice. We do not warrant the site will be uninterrupted, error free, or secure.

To the fullest extent permitted by law, Altech Insurance Agency is not liable for any indirect, incidental, or consequential damages arising from your use of, or inability to use, this site. This does not limit any rights you have under your actual insurance policies, which are governed by their own terms.

We may update these terms from time to time. When we do, we will revise the date at the top of this page. Your continued use of the site after changes are posted means you accept the updated terms.

If you have any questions about these terms, contact our office at 360-573-3080 or visit us at 7813 NE 13th Ave, Ste A, Vancouver, WA 98665. These terms are governed by the laws of the State of Washington.